We have run this training several times for clients looking for a tailored conflict resolution training session rather than a standard 'off the shelf' course. 
The clients all wanted a course that would give staff the knowledge, skills and confidence to recognise and deal with conflict in the workplace using any one of the conflict resolution and communication models available 
Learner's on the course are asked to bring with them example of conflicts at work that they have witnessed or been involved in so they can work through them in carefully controlled an constructed scenarios. 
To make a booking for this conflict resolution training give us a call or drop us an email and we can find out if what we offer is a good fit for your business requirements and if so we can discuss course content that fits with your needs. 
You can select some of the conflict/communication models you are interested in from the form below; if you are not sure just click 'Not Sure' 
Call us on 01206 638711 for a friendly informal no-pressure chat or complete the form below. 

Book your on-site training here - fill in the contact form and we will email you back!  If you would prefer to speak to someone call 01206 638711 

Choose the modules you are interested in. 
if you are a member of the ICHA then you are entitled to a 25% discount off our standard website price 
Conflict Resolution covers the following topics 
Understand what conflict is 
Describe the elements of a confrontation 
Explain why conflict happens 
Describe some examples from your own workplace 
Warning signs 
Communication and de-escalation models 
To book call 01206 638711 or email 

Frequently Asked Questions 

On-site conflict resolution training is where we come to your location to deliver training for a group of your staff, typically numbers up to 15 
All of the above options are availabe for your conflict resolution training. 
Successful completion of this course will gain learners a certificate from Meducate Training Ltd. 
Call 01206 638711 
This course is priced at £599 for up to 15 people 
If your organisation is a member of the ICHA please do not forget to mention at time of booking as you will miss out on your 25% discount 
(exclusive to ICHA members) 
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